Need help?

Try the steps below. Remember, it's always preferable to try and solve your own technical problems first. N.B If you're device is damaged or goes missing, please visit the Genius bar immediately to report it.

1. Ask a friend.

If you're having issues with your device and software often a friend might have the solution you need.

2. Visit

This is a great resource for help with the iPad, Mac and related software. Includes both video and text based help.

3. Visit a Genius Bar

There are Genius Bars at both Parkside and Bayside to help with any question or support you may need.